beb999 Privacy Policy

Who We Are and How to Contact Us

This Privacy Policy is issued by beb999 (the "Company", "we", "us", or "our"), operator of the online casino and sports betting platform accessible at beb999.bet and all associated subdomains (collectively, the "Platform"). beb999 is the data controller responsible for personal data collected through the Platform.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data beb999 holds about you, please contact our data support team using the email address shown in the footer of this page. Our support team operates around the clock on Bangladesh Standard Time (BST, UTC+6) and aims to acknowledge all privacy-related enquiries within 2 business days.

By registering an account on or otherwise using the beb999 Platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein.

Personal Data We Collect

beb999 collects personal data in the following categories, depending on how you interact with the Platform:

beb999 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data for identification purposes. If you voluntarily disclose such information in a support communication, we will handle it with the highest level of care and will not use it for any purpose other than resolving your specific support request.

How We Use Your Personal Data

beb999 uses the personal data we collect for the following purposes, each of which is underpinned by a legitimate legal basis:

• Account creation and management: To register your beb999 account, verify your identity, and maintain your account in good standing throughout the period of your membership.
• Processing transactions: To facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to maintain accurate financial records of your account activity.
• Know Your Customer (KYC) compliance: To verify the accuracy of the identity information you have provided and to meet our obligations under applicable anti-money laundering and fraud prevention requirements.
• Delivering gaming services: To provide access to casino games, sports betting markets, live dealer tables, fishing games, and all other products and features available on the beb999 Platform.
• Customer support: To respond to your enquiries, resolve disputes, and maintain records of support communications for quality and training purposes.
• Responsible gaming: To monitor gaming patterns and identify indicators of potentially problematic gambling behaviour, enabling beb999 to proactively offer responsible gaming tools or interventions where appropriate.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, account takeover attempts, money laundering, bonus abuse, and other prohibited conduct on the Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and tournament announcements via SMS or email, where you have opted in to receive such communications. You may withdraw marketing consent at any time via your account settings.
• Platform improvement: To analyse usage patterns and technical performance data for the purpose of improving the beb999 Platform, fixing bugs, and developing new features that better serve Bangladeshi players.
• Legal compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

Cookies and Tracking Technologies

beb999 uses cookies and similar tracking technologies (collectively, "Cookies") to operate the Platform effectively, remember your preferences, and gather analytical data about how players use our services. The types of Cookies used by beb999 are described below.

• Essential Cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your beb999 account during an active session. These cannot be disabled without affecting your ability to use the Platform.
• Functional Cookies: Remember your preferences such as your selected language, currency display format, and game lobby view settings.
• Analytical Cookies: Collect anonymised data about page visits, session duration, navigation paths, and error events. This data is used internally by beb999 to improve the Platform and is not shared with advertising networks.
• Security Cookies: Used to detect and prevent fraudulent activity, protect against cross-site request forgery (CSRF), and verify device consistency between sessions.

beb999 does not use third-party advertising or retargeting cookies. Your browsing behaviour on our Platform is not shared with external advertising platforms for the purpose of serving targeted advertisements on other websites.

Most mobile browsers allow you to manage cookie preferences through the browser settings menu. Disabling essential cookies will impair your ability to log in and use the Platform. Disabling analytical or functional cookies will not affect Platform access but may reduce personalisation features.

Sharing Your Personal Data

beb999 does not sell, rent, or trade personal data. We may share your personal data with the following categories of third parties only where necessary and under appropriate safeguards:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process your deposit and withdrawal transactions. Each of these providers operates under their own privacy and data security standards.
• Game content providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Hacksaw Gaming, Spribe, Ezugi, and other licensed studios — solely to authenticate your session and record game results. These providers receive only the minimum data required to deliver the game experience and credit winnings to your account.
• Identity verification services: Third-party KYC providers who assist beb999 in verifying identity documents and screening against sanctions and fraud watchlists. These providers are contractually bound to use your data only for verification purposes.
• IT and infrastructure providers: Cloud hosting, content delivery, and cybersecurity service providers who process data on beb999's behalf under strict data processing agreements.
• Legal and regulatory authorities: Where beb999 is required by law, court order, or regulatory direction to disclose personal data, we will comply with such lawful requests and, where permitted, will notify you of the disclosure.

All third parties with whom beb999 shares personal data are required to handle that data in accordance with applicable data protection standards. beb999 does not permit third-party service providers to use your personal data for their own commercial or marketing purposes.

Data Retention

beb999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. The key retention periods applicable to different data categories are as follows:

• Active account data (identity, contact, financial, usage): Retained for the full duration of your account relationship with beb999, plus a minimum of 5 years following account closure, to satisfy regulatory and anti-money laundering record-keeping obligations.
• KYC and verification documents (ID scans, selfies, utility bills): Retained for a minimum of 5 years from the date of verification, in line with applicable financial compliance requirements.
• Transaction records (deposit and withdrawal history): Retained for a minimum of 7 years to meet financial record-keeping obligations.
• Customer support communications: Retained for 3 years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Technical and analytical data (IP logs, session data): Retained for a maximum of 12 months in identifiable form, after which it is anonymised or deleted.
• Marketing preference records: Retained for the duration of your account relationship and for 2 years following any opt-out, to demonstrate compliance with your preference.

When retention periods expire, beb999 will securely delete or anonymise the relevant personal data so that it can no longer be associated with a specific individual.

Your Data Rights

As a beb999 account holder and data subject, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or the email address in the footer of this page. We will acknowledge your request within 2 business days and respond fully within 30 days.

• Right of access: You may request a copy of all personal data beb999 holds about you, along with information about how it is processed and with whom it has been shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure ("right to be forgotten"): You may request the deletion of your personal data. Where we are legally permitted to do so — and where doing so does not conflict with our legal retention obligations — we will fulfil erasure requests within 60 days.
• Right to restriction of processing: You may ask beb999 to restrict how we use your personal data in certain circumstances, such as while a dispute about the accuracy of that data is being resolved.
• Right to data portability: You may request that beb999 provide your personal data in a structured, commonly used, machine-readable format so that it can be transferred to another service provider.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to beb999's ability to demonstrate compelling grounds that override your interests.
• Right to withdraw consent: Where beb999 processes your personal data on the basis of your consent (e.g., for marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Data Security

beb999 takes the security of your personal data seriously and implements a comprehensive set of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and beb999's servers.
• Encrypted storage for all personal data held in beb999's databases, using industry-standard encryption algorithms.
• Access controls limiting employee access to personal data on a strict need-to-know basis, with role-based permissions enforced across all internal systems.
• Multi-factor authentication (MFA) requirements for all beb999 staff accessing systems that process personal data.
• Regular independent security audits, penetration testing, and vulnerability assessments of the Platform and its underlying infrastructure.
• Incident response procedures that ensure beb999 can detect, contain, and remediate data security incidents rapidly, and notify affected users where required.

While beb999 takes every reasonable precaution to secure your data, no digital system is entirely immune to security threats. You are also responsible for keeping your own account credentials secure. If you suspect that your beb999 account has been accessed without your authorisation, contact our support team immediately via live chat.

Changes to This Privacy Policy

beb999 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this Policy, we will notify registered Players via SMS to their registered mobile number and by posting a prominent notice on the Platform for a minimum of 14 days following the update.

The "Effective Date" shown at the top of this page will be updated each time the Policy is revised. We encourage you to review this Privacy Policy periodically to stay informed about how beb999 is protecting your personal data. Your continued use of the Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

If you disagree with any material change to this Privacy Policy, you have the right to close your beb999 account and request deletion of your personal data by contacting our support team.